Responsible gambling at Quatro Casino

quatrocasinouk.co.uk sets out Quatro Casino's published gambling controls and conditions below. Gambling can cause harm. Treat casino play as paid entertainment, with a spending and time allowance decided before playing, rather than a way to earn income or repay borrowing.

Age and personal boundaries

Quatro Casino permits play only above the age of 19, with any higher local age of majority taking precedence. The casino can seek age evidence whenever required. Ineligible play and resulting winnings are invalidated.

Quatro Casino's guidance encourages players to avoid pursuing losses, take breaks and keep other activities in their lives. Chance determines results, and no playing system can ensure a win. Avoid gambling when distressed or under the influence of alcohol or drugs. The casino also offers a short self-assessment for people concerned about their gambling.

Setting a deposit limit

Quatro Casino offers deposit caps covering daily, weekly and monthly periods. To arrange a limit, contact casino support and discuss the available settings. These limits concern money deposited into the casino account.

An increase or removal is subject to a 24-hour wait. A request does not make a higher limit immediately available. The published policy does not give a separate activation time for reductions, so quatrocasinouk.co.uk does not promise one.

Taking a break

Quatro Casino provides cooling-off periods starting at 24 hours and extending to six weeks. It also provides a six-month self-exclusion option for gambling problems. These are distinct durations in the casino's policy.

Begin by discussing the available controls with casino support. For self-exclusion, that discussion must be followed by an email request sent using the address registered to the casino account. The request should not be treated as active until the casino emails confirmation back to that registered address.

Conditions of self-exclusion

Once applied, Quatro Casino's self-exclusion cannot be undone. If reopening would be unhealthy or unwise, the casino may instead keep the account closed permanently. Quatro Casino can also initiate an exclusion itself when it believes gambling is problematic or continued play would be against the interests of the player or casino. Reopening after six months is therefore not guaranteed.

Excluded players must avoid creating replacement accounts. Although Quatro Casino says it tries to identify later registrations, its policy disclaims responsibility for gambling where someone circumvents those controls.

Exclusion from Quatro Casino should be accompanied by separate requests to other gambling operators where the player has accounts. The casino also identifies a comprehensive exclusion request through the Kahnawake Gaming Commission. A request to one service should not be assumed to cover every other gambling account.

Finding support

Quatro Casino names the National Council on Problem Gambling and Gamblers Anonymous as sources of help. [GambleAware](https://begambleaware.org) is another source of gambling information and support resources.

Questions about this page can be addressed to quatrocasinouk.co.uk at [email protected]. Requests to restrict a Quatro Casino account must go to casino support, following the procedure above.