Licence
We are managed by Fresh Horizons Limited, a company registered in the British Virgin Islands, and we are licensed under the terms of the Kahnawake Gaming Commission in Canada with licence number 00972.
Quatro Casino
Up to $100 bonus on your first deposit and up to 700 free spins over your first seven days
Welcome to Quatro Casino, the online casino managed by Fresh Horizons Limited and a member of the Casino Rewards family of casinos. We are built for slot lovers and table players alike, with a welcome offer that tops up your first deposit and then hands you a fresh batch of free spins on a different slot every day for a week.
Licence, Fair Play and Security at Quatro Casino
Independent testing
Our random number generators are independently reviewed, and the results are published on our site by the auditors who check them. We also display the eCOGRA seal, which links to our certification page.
Disputes
If you have a claim about a past or current transaction, contact us first. Should we be unable to settle it together, we refer the case to eCOGRA as our alternative dispute resolution body, and its decision is final once every party has been fully heard. Claims of any kind must reach us within 6 months of the issue, and you can also take a complaint directly to the Kahnawake Gaming Commission.
Data and payments
Transactions run under 128 bit encryption so your details stay protected when you pay online. We do not sell your personal information. We may share it for fraud detection and control, or when we reasonably suspect account irregularities, and we disclose it when required by law or a governing authority. You can access your personal data and request correction or deletion of incorrect or inappropriate details.
Everything here describes the international version of Quatro Casino. Terms for players in the United Kingdom may differ, and the terms shown in your account always apply. You are responsible for making sure that online gambling is legal in the country where you live or play.
Quatro Casino Welcome Bonus and Daily Free Spins
Your first deposit unlocks both parts of the welcome offer, a bonus and a week of daily free spins, and the size of that single deposit decides how much you receive. The offer is for new players, only your first individual deposit counts, and later deposits cannot be added together to reach a higher tier.
Deposit $10 to $19.99
You receive a $10 bonus plus 10 free spins every day for 7 consecutive days.
Deposit $20 to $49.99
You receive a $20 bonus plus 20 free spins on each of those days.
Deposit $50 to $99.99
You receive a $50 bonus plus 50 free spins a day across the whole week.
Deposit $100 or more
You receive a $100 bonus plus 100 free spins a day, the top tier with 700 spins over the week.
Day
Free spins game
Day 1
Thunderstruck Wild Lightning
Day 2
Casino Rewards Midnight Assassin
Day 3
9 Masks of Fire
Day 4
Immortal Romance
Day 5
Casino Rewards 20 Year Celebration
Day 6
Amazing Link Zeus
Day 7
Casino Rewards Hyper Strike
The day of your first deposit counts as Day 1. Log in to your casino account on each day that follows to collect that day's spins, and play them on the day they arrive. Spins are forfeited for any day you do not log in or do not play them, and the spins for the other days are unaffected.
Claim the offer by making your first deposit within 7 days, as after that we may change the promotion. Bonus money is credited as bonus funds rather than cash, winnings from your free spins arrive as bonus money too, and we aim to credit promotional bonuses within one business day or sooner, while bonuses earned over a promotional period such as a weekend or a month arrive on the first business day after that period ends.
Bonus Wagering and Play Rules
Bonus funds can be used to place wagers straight away, but they cannot be cashed in until their play-through is complete. These are the rules that decide when bonus money becomes cash you can withdraw.
Play-through
The bonus from your first deposit, any winnings from your free spins and any bonus claimed on your second deposit are subject to 200 times play-through before your bonus balance converts to cash. Bonuses from your third deposit onwards carry a 30 times play-through. As an example, a $100 bonus means wagering approximately $20,000 on slots before you request a withdrawal. Counting starts once all bonus money has been added to your account, and wagers from both your cash and bonus balances count towards it.
Game contribution
Slots count 100% towards wagering. Table games such as poker, blackjack, roulette and baccarat, parlour games, all Live Casino games and every other game type count 2%. All Aces Video Poker and Flippin' Awesome Shields of Asgard do not count at all and earn no loyalty points, doubling up on any game does not count either, and we set the contribution of new games when they are released.
Bet size with a bonus
Until a bonus has been played through, any single bet worth 25% or more of that bonus counts as irregular play. In roulette, a single bet means the total of all chips on the table when the wheel is spun. With a $20 bonus, for example, the limit is reached by a single bet of $5 or more.
Withdrawing early
With your first and second deposits, you can withdraw the cash part of your balance at any time. Any withdrawal resets your bonus balance to zero, and that includes bonuses linked to the withdrawn deposit that have not yet been credited or redeemed.
Time limits
Promotional bonuses that remain unused for longer than 60 days from the date you registered are forfeited. A bonus counts as used once its minimum wagering requirement has been met.
Fair use
Each promotion can be claimed once per person, household, family, device, physical address, email address and financial account, and once per shared network such as a workplace, library, university or school. Claiming a bonus more than once leads to the related winnings being confiscated and the account closed. The card, e-wallet or account used for your bonus deposit and your withdrawals must be in your own name, or winnings may be voided. Unless an offer says otherwise, two promotions cannot be combined.
Irregular play also covers using the double-up feature to raise bet values, even money bets on Sic Bo, Craps and Roulette, starting a game feature after the bonus balance that built it has reached zero, withdrawing deposited funds before the linked bonus has been redeemed, autoplay used to meet wagering, and minimum risk, zero margin or hedge betting. If we find irregular play, we may withhold withdrawals or confiscate winnings. If an account is used only to collect offers without ever putting personal funds at risk, we suspend promotional redemptions, sign up bonuses included, until a playing history shows real money at risk from time to time.
Casino Rewards Loyalty and Highest Win Rate Guarantee
Our loyalty program is Casino Rewards, shared across all of its member casinos, so the status you build with us travels with you around the network.
Membership
Everyone who wagers real money joins the VIP loyalty program automatically. There are 6 status levels, and the more you play at any Casino Rewards member casino, the higher you climb.
Points
Your play earns VIP loyalty points, and every 100 points are worth a dollar in chips. Redeem them for casino credits whenever you hold at least 1,000 points, and the credits should reach your account within 5 minutes. Each month we run promotions that add extra points.
Status benefits
Each level brings a new set of benefits, among them bigger bonuses, more promotions, priority support, birthday gifts, exclusive games, personal VIP hosts and more entries into the Time Of Your Life Sweepstakes and the VIP Lucky Jackpot. Open the Casino Rewards tab in the casino, or the Promotions section on mobile, to see your account and points balance.
Highest Win Rate Guarantee
We always offer the best available win rate, or return to player version, of the games our software providers supply. The guarantee rests solely on the versions we receive from those providers and is not a promise of specific results. Actual game results vary, and winning is never guaranteed.
Quatro Casino Games and Jackpots
Our games include progressive jackpot slots such as the millionaire maker Mega Moolah, alongside blackjack, video poker, roulette and Live Casino games.
Titles on our home page include Legacy of Oz Hyperspins, Odin's Riches, Roar of Thunder, Hyper Gold Link&Win, Lara Croft Temples and Tombs, Thunderstruck II and Break Da Bank Again Megaways.
Our games come from software providers including Pragmatic Play and Games Global. If our casino system ever malfunctions, all wagers placed during that period are void, and so are payouts from the affected game.
Play Quatro Casino on Mobile
Browser play
No mobile app is downloaded to your device, because all casino play happens inside your web browser.
Home screen icon
Follow the prompts in your browser to place a Quatro Casino icon on your home screen and open the casino in one tap.
Device requirements
You need a web browser that supports modern web standards, 1GB of RAM and a screen of at least 480 by 320 pixels. iPhone and iPad need iOS 9.0.1, and Android devices need version 4.4.2 or higher.
Biometric login
Turn on biometric login to sign in with your device. Register only your own biometrics, never another person's, and they are stored on your device only.
Push notifications stay off unless you opt in, and you can switch them off at any time in your device or browser settings.
Deposits at Quatro Casino
To deposit, log in and click the Bank button in the casino to open our cashier, then pick a method from those available to your account.
- Credit and debit cards
- Bank transfer services
- Prepaid vouchers
- E-wallets
Deposit fees
We do not charge you for making a deposit. Payment service providers, financial intermediaries or your own bank may still add transaction fees on top of the amount you deposit.
Cards
Our casino has daily and monthly limits on credit cards, and if you reach one, our support desk can refresh your card for you. If you ask us to store your card's security code on a device, you agree that we may use it for future purchases from that device.
Declined deposits
A decline can be an automatic response when three or more deposits of the same small amount go through one merchant to your credit card. If you think your card details were entered wrongly, our help desk can remove the card so you can enter it again.
Help with a deposit
If you are unsure how to deposit, open banking in your account and press the live help button to speak with our customer service team.
Withdrawals and Payout Times
To withdraw, enter the amount you want inside the casino and choose a withdrawal method. Winnings are credited to your balance in the currency of your casino account.
Processing
Your withdrawal stays pending for 48 hours and is then processed during the following business day. Until it has been processed, you can reverse all or part of it by selecting Reverse Withdrawal on the banking page and keep playing with those funds. Processing may be delayed until your verification is complete.
Minimum withdrawals
The minimum is $300 for Direct Bank Transfer and wire, and $50 for all other methods.
Limits
Minimum and maximum limits per transaction, per day, per week and per month may apply, and they vary by country and withdrawal method. Banks, cards and e-wallets also carry daily limits, so depending on your method your winnings may be paid in portions over successive weekdays until the balance is settled. Players who win a sum substantially greater than their total purchases across all Casino Rewards partner casinos can withdraw up to $4,000 per week, an amount we may raise or lower at our discretion.
Where your money goes
Where that applies, withdrawn funds go back first against your recent deposits, and winnings above the value of your deposits are sent to the preferred payment method you set in the banking pages. We reserve the right, and may also be required, to return withdrawals to accounts you used to deposit, and some processors do not allow card refunds. If you have not previously received a withdrawal through Visa, Mastercard, an e-wallet or Direct Bank Transfer, your first payout through that method goes through additional checks that may take up to 5 to 7 working days.
| Direct Bank Transfer withdrawal | Fee |
|---|---|
| Under 3,000 units | $50.00 / €35.00 / £30.00 |
| Over 3,000 units | $100 / €70.00 / £60.00 |
Direct Bank Transfer is the withdrawal method that carries our fee. A withdrawal processed in a currency other than your account currency is converted at the average daily interbank rate plus a 2.5% conversion fee, and network fees or exchange rate movements can make the amount you receive differ from the amount you requested.
| Method | Delivery after processing |
|---|---|
| Visa, Mastercard | 3 working days |
| E-wallets | 1 to 3 working days |
| Direct Bank Transfer | 6 to 10 working days |
Delivery times vary between payment methods, processors and banks, and that part sits outside our control. We may deduct money owed to us after chargebacks, disputes or other outstanding dues from your winnings or withdrawals.
Join Quatro Casino and Log In
To play, you create an account and make a deposit, and the steps below take you from sign up to your first login.
Your details
Choose a password and enter your name and email address. Take care with these, as they are used for verification and as the mailing address for your winnings, and remember that the password is case sensitive. Everything you enter must be accurate and complete, and you keep it up to date afterwards.
Your username
Shortly after you register, you receive a unique username that usually starts with 4 or 5 characters followed by a series of numbers. If it has not arrived within 5 minutes, send the form again or contact our help desk.
Age
Play is open only to people older than 19, or the legal age of majority where they live, whichever is greater, and we can ask for proof of age at any stage. Accounts held by anyone under that age are terminated and any winnings forfeited.
One account
Each player may open and operate a single account. Keep your login details to yourself, since sharing them with anyone else can lead to the account being closed or suspended without refund.
Verification and Account Rules
We may ask you to verify your identity after a deposit or before we pay out a withdrawal.
Documents
We usually ask for a copy of valid ID such as a passport, driving licence or government issued identity card, a bank statement or utility bill no older than 3 months that confirms where you live, and proof that you own the card, bank account or online wallet you use. Where necessary, we may ask for documents certified by a registered notary or professional.
Extra checks
For fraud or anti money laundering checks we may ask about the source of your funds or wealth, and during verification we can ask how much you intend to gamble. If documents are incomplete or obstructed, we ask for more until we can verify you, and accounts with incorrect or incomplete registration details may be suspended until verification is finished. If requests are not met, we may void winnings, restrict deposits and withdrawals, confiscate balances and lock the account indefinitely.
Inactive accounts
An account becomes dormant when you have placed no wagers, or made no deposits or withdrawals, for a period we decide. To protect your funds, we remove dormant balances within a maximum of 60 days. Bonus funds are forfeited, and your cash balance can be returned to your account within a reasonable timeframe on request, once you pass our verification or security questions.
Closing and your data
To close your account, contact our Support Centre. Transfers between player accounts are not allowed. Documents you send are held in confidence and stored for five years after your account closes, unless a regulatory reason extends that period. By playing, you also agree that we may use and analyse your player data for artificial intelligence training and related research, and we ask for your consent where the law requires it.
Responsible Gambling Tools
Gambling is a form of entertainment, and it can become addictive. Before you play, decide how much time and money you can afford to spend, never try to win back losses because they may only grow, and keep in mind that no system or formula guarantees success.
Deposit limits
Daily, weekly and monthly deposit limits can be set on your account by contacting our support team to talk through the options. If you later want to raise a limit or remove it, the change is not immediate, and higher limits become available only after 24 hours have passed.
Cooling off
Ask our support team for a cooling off period of anywhere between 24 hours and 6 weeks when you want a short break from play.
Self-exclusion
Self-exclusion lasts 6 months and cannot be reversed once applied, so think it through and speak to a gambling help group if you are in any doubt. Start with a conversation with our support team, then send your request by email from the address registered on your account. It is in place only once we send a confirmation email back to that address. We may permanently close the account at our discretion if reopening it would be unwise or unhealthy, and we may also start an exclusion ourselves if we believe you have a gambling problem or if other circumstances make continuing to gamble against your interests or ours. We ask you not to open new accounts during an exclusion, and while we try to identify accounts opened afterwards, we are not responsible for play on accounts used to get around it. Self-exclude with other operators where you hold accounts as well, and send a Comprehensive Self-Exclusion request to the Kahnawake Gaming Commission.
Help and filters
A quick self assessment test is available in the Responsible Gambling section of the casino if gambling has ever worried you. To learn more about problem gambling, visit the National Council on Problem Gambling or Gamblers Anonymous. We also point to filtering programs such as Cyberpatrol, Cybersitter and Netnanny.
Customer Support
Our Support Centre is open 24 hours a day, 7 days a week, for live chat and email queries.
Live chat
Speak directly to a support agent and get an answer to your query on the spot.
Select your query from the list in the Support Centre, then click the email button. We do our best to process every email within 48 hours.
You can unsubscribe from our promotional emails at any time by contacting the Support Centre.
Quatro Casino FAQ
Is Quatro Casino safe and legit?
Licence, Fair Play and Security above sets out our licence, who tests our games and what happens if a dispute cannot be settled directly with us.
Do I need to download an app to play?
No download is needed. Play Quatro Casino on Mobile covers browser play, the home screen icon and the device requirements.
How does the welcome offer work?
Quatro Casino Welcome Bonus and Daily Free Spins sets out the deposit tiers and the seven-day spins schedule.
What counts as irregular play with a bonus?
Bonus Wagering and Play Rules lists the play-through requirements, game contribution and the bets and actions we treat as irregular play.
What is Casino Rewards?
Casino Rewards Loyalty and Highest Win Rate Guarantee explains how membership, points and status levels work across the network.
How do I set a deposit limit or take a break from playing?
Responsible Gambling Tools covers deposit limits, cooling off periods and self-exclusion, and how to start each one with our support team.
How do I reach customer support?
Customer Support lists our live chat and email options and how quickly we reply.
